Privacy & Security
Organic Angels understands and shares your concerns about how personal information is collected, used and shared. We want to assure you that we will always handle your personal information securely and carefully, complying with all applicable Australian privacy laws.
What information we collect from you
The personal information we collect is in most cases supplied by you when you place an order with us. Generally, the information we collect includes your name, address, delivery address, phone number and e-mail address.
Other instances may be when you provide feedback to us. All feedback and suggestions made to Organic Angels is confidential and used by us to improve the service of our business.
Who we may share your information with
In some circumstances we may need to pass your personal details such as your name and address to companies, to help Organic Angels deliver our service. This includes delivery companies, third party fulfilment contractors and financial institutions.
We may also pass on personal information to a 3rd party cheque clearance house for account payments or to mercantile agents for account settlement. There may also be the need to share information for the purpose of fraud investigation, or other unlawful activities, with recognised authorities, regulatory bodies, government and organisations such as banks.
We will not use your information for purposes unrelated to the services we provide, unless we first obtain your consent.
Shopping online - Security for the shopper
Security is probably one of the most significant concerns for the shopper. At Organic Angels we understand that shopping for products online for some can be a new experience and take time to get used to and understand. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.
All credit card transactions are processed by St George Bank who are devoted to protect our customers from the growing threats of a data compromise. All businesses that store, process or transmit cardholder data must ensure they meet the Payment Card Industry Data Security Standards (PCI-DSS), which are designed to assist protection of cardholders? personal financial information. Without these important safeguards, your business is vulnerable to internal and/or external data compromises.
For information on the PCI DSS, please visit PCI Security Standards Council