Delivery Information
Please enter in your postcode below to find what days we deliver to you.
When ordering you can select your preferred delivery day at the CHECKOUT page.
Delivery Charges Explained
To keep our deliveries efficient as possible, certain areas have a scheduled delivery day and most suburbs have a delivery day option where the delivery fee is $8.95 (FREE delivery for orders over $100).
As Melbourne Metro has a wide reach, please note that some suburbs are excluded from this option, but available with Courier / Contractor, where the delivery fee is $12.95 (HALF PRICE delivery for orders over $150).
Should you decide to select an alternative delivery day for your area, outside of our schedule, you will be charged the Courier / Contractor delivery fee.
Country delivery fee for certain areas is $16.95 (HALF PRICE delivery for orders over $150)
Delivery day options and fees will be displayed at the checkout page clearly.
Please check our Postcode search to see your delivery day options.
Courier/Contractor Delivery Charges
We use reputable courier companies for deliveries to Outer Melbourne and Regional areas including Geelong, Bellarine Peninsula, Ballarat, Pakenham and Mornington Peninsula.
They also service Melbourne metro areas on alternative days to our vans.
Delivery charges for an Courier / Contractor delivery for Melbourne metro areas is $12.95 and $16.95 for Outer Melbourne and Regional areas.
For orders over $150, delivery is HALF PRICE!
Pick Up from our Epping Warehouse
If you live close by you can save on the delivery fee by collecting your order from our office. Make your choice of Pick Up day at the CHECKOUT. Pick Ups are not available for after hours or weekends. We ask that you collect your order between the hours 9am and 12pm. Our address is Unit 14/ 5 Scanlon Drive Epping
Order Cut-Off Times
For Monday and Tuesday (Courier / Contractor) delivery – Cut Off time is FRIDAY 9.30am
For Tuesday OA and Wednesday delivery – Cut Off time is MONDAY 9.30am
For Thursday and Friday delivery – Cut Off time is WEDNESDAY 9.30am
We ask that all orders are strictly submitted before these times. We cannot guarantee that orders received after these times will be processed, please call our office first on 8407 8015 if you are placing your order after the cut-off time.
Unattended deliveries
We know that you will not always be home to accept your delivery. At the time you place your order, please inform us of where we can leave your order. We ask that this is a secure location outside your home, free from pets and protected from adverse weather.